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Create your Club, develop and cherish your community

Enrich your customer base and develop your dematerialized, innovative and responsive loyalty program.
Engage your customers, send SMS messages containing your privileges, increase the recurrence of visits and the average shopping cart.

Set up your targeted SMS campaigns and communicate with your customers on the good deals, exclusive offers and privileges that your brand can offer them.
Build consumer loyalty with exclusive benefits at the point of sale or online.

We know that the wheel is spinning. But how can we make it turn in your favor?

Create your Club, develop and take care of your community


The 4 keys to success
Attirer
1. ATTENTION

Contests, social network campaigns or in-store multimedia kiosks; attract new members in simple but effective ways.

A chain of shops organizes a draw. Broadcast on Facebook, Instagram and in stores, the contest simply involves registering on the Club page. The viral effect is guaranteed by the lever of godparenthood and reward.

Considerer
2. ACTION

Stimulate your members with SMS campaigns coupled with benefits sent directly to their mobile phones. Ultra reactive, our SMS targeting solution allows you to reach all or part of your community in record time

A leisure park, dependent on the weather, learns that it will rain in the coming week. It activates its community within a radius of x kilometers by SMS by offering a discount valid only for a limited time

Convertir
3. ANALYZE

Following the validation of the ticket with the free scanner application, analyze the performance, evaluate the offer made to customers and the sharing rate.

By scanning the voucher when at the visit in the shop or when the code is entered on the online site, we collect conversion statistics. They allow you to have indices of interest and customer satisfaction accessible on your dashboard.

Fideliser
4. CUSTOMER LOYALTY

The customer, your ambassador! Encourage the sharing of the club with family and friends and reward them.

Immediately after registering for the club, converting at the shop or entering the advantage code on the web, reward the customer with a voucher for his next visit or other activity.

Multi-national, SME, family or independent company, we are at your side.
With experience, failures and successes, the ID Mobile team supervises each actor in this community.

Nestlé Shop Privilege in a few figures




sms email
98%

SMS opening rate

The SMS opening rate is 98% compared to 22% for emails.
Members
14'714

Number of Members

In less than 10 months, the number of Nestlé Shop Privilège members has grown from zero to nearly 15,000.
Genders
61% 39%

Woman - Man

Gender distribution and demographic data available for each participant.
Parain
17.56%

Sponsorship

More than 17% of participants regularly share their offers with their friends and family.
Conversion
22%

Conversion Rate

The average conversion rate exceeds 22% across all campaigns.
Sortie
0.43%

Unsubscribe

The unsubscription rate has remained extremely low since the beginning of the project.

The 4 phases of the process described in detail.

Processus steps

Register, first advantage and share

1. New members are recruited through contests with a draw among the registered or by offering interesting vouchers. In the store, advertised with flyers and through online campaigns (Facebook, website, etc.) a contest can quickly expand the base of the club. With each registration, the new member automatically receives a first benefit directly on his mobile phone. He is also encouraged to share, as each newly registered member brings an additional benefit.

My first offer

2. The benefit received during registration or referrals leads to the first in-store conversion. Simply present the QR Code and the cash register can simply validate the benefit using a smartphone and the IDTicketing Scanner App. After each benefit consumed, the member automatically receives an SMS proposing to him to share the current offer in order to make his friends benefit and receive his counterparts.

SMS

3. The leading direct marketing medium in Switzerland, the SMS is one of the closest means of communication to the consumer. Unlike social networks, an sms can only be ignored with difficulty and enjoys a higher status of trust with the user. All offers sent with Club Privilège use SMS technology. Your offers thus benefit from a maximum penetration rate among your community and the chances of conversions are increased. Translated with www.DeepL.com/Translator

Sharing

4. any user who receives an offer becomes a potential marketer. Club Privilège offers sponsorship services that are integrated directly into your SMS messages. The user is rewarded for recommending an action to others and thus the distribution of an offer can be multiplied.

Test live!

These companies have already developed their community

La Tène 2019-07-12 2019-09-19 La Tène CH 2074 Marin-Epagnier La Tène La Tène 0 CHF 5 5 2019-07-12 2019-09-19 2019-07-12 La Tène

Clicquot Beach - La Tène - 24.08.2019

intro EN

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The only PRIVATE CLUB bringing together fans from all over Switzerland by interest and region.

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 Join the Club Les Murailles and enjoy many advantages!  

TESTIMONIALS

*testimonials.description*
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In terms of dynamism, flexibility and commitment an absolute exceptional team. The cooperation was characterized by a very good understanding and anticipation of our business and, at the same time, an exceptionally high level of creativity and motivation. Thanks to ID Mobile, we have managed to set up a tool tailored to our needs within a very short time, with which we celebrate great success today!
format_quote
*testimonials.2.text*
format_quote
The use of current technologies has enabled us to build a privileged customer base, which regularly receives SMS offers for redemption in our branches. Thanks to their responsiveness, business acumen and good control of end-to-end processes, we created a new tool in record time and within budget. It is flexible and efficient in interacting with our consumers and their friends. Working together is a real pleasure!

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