Calo

ID MOBILE SA collects and stores information about people who fill out the data in the form intended for the Privilege Club of MyCalo. This means that we process your data or personal information and you have the right to know how we use this information, whether stored on a computer or a server.

ID MOBILE SA is committed to protecting your privacy and securing the information we hold. To prevent any unauthorized access or disclosure, we have implemented electronic procedures to safeguard and secure the information we collect from you, including your online data.

Consent

This privacy notice is supported by a consent form for the processing of personal information that you can modify at any time. Your consent to the processing of your personal information by ID MOBILE SA has normally been accepted by your acceptance of our general conditions.

What can you ask us?

As a person engaged with ID MOBILE SA and MyCalo, whether as a member, partner, client, or employee, you can ask us the following questions:
   
How do we use your information?

• To whom do we transmit it
• Obtain a copy of the information we hold about you
• Correct if the information is incorrect
• Delete the information we hold about you

As partners, we strive to:

• Not allow the information to be used or viewed by anyone who should not see it.
• Provide you with a copy of your personal information if you request it within a month following the verification of your request.

Why do we collect personal information about you?

We collect information to allow MyCalo to communicate best with the Privilege Club so that members can benefit from special advantages or offers.

The processing of this information is necessary to meet the contractual obligations undertaken when joining the MyCalo Privilege Club.

When you enter into a digital relationship with ID MOBILE SA, this includes your consent for ID MOBILE SA to process your information in accordance with this privacy policy. You have the right to refuse to provide this consent, but it is important to note that if you do not provide the required information, access to MyCalo privileges will not be available to you, and ID MOBILE SA may not be able to fulfill the conditions for providing the services you desired. You also have the right to withdraw your consent to the processing of your personal data at any time, and this can be done by submitting a request by email to [email protected].

We wish to use your data so that MyCalo can send you information about opportunities or other exclusives they consider relevant that you might benefit from.

What type of information do we keep?

The type of information we keep includes:

• Your first and last name
• Email address (optional) and mobile phone number.
• Choice of distribution channel (SMS or WhatsApp)
• Demographic information such as postal code
• Gender

With whom do we share your information?

ID MOBILE SA shares your Privilege Club and MyCalo data with Calo Lavage.
There may be occasions where we are legally required to share information with statutory agencies such as the police, local authorities, and courts. This may involve a criminal or civil procedure or fraud. In these circumstances, the information may be shared without your consent.
   
We will not share your information with other third parties unless your consent is given in advance. We will not sell, distribute, or disclose your personal information to third parties unless required by law.

How long do we retain your personal information?

We will retain your contact details upon your membership for a period of 3 years from the receipt of the personal data filled out on the website form.

 

How to obtain a copy of the information we hold about you?

You have the right to make a data access request to receive a copy of the information we hold about you. No payment is required, and we will provide the information within a month following the receipt and verification of your request.

To request a copy of the information we hold about you, you will need to submit an information request and contact us at [email protected]

You must provide:

• Your full name and address followed by the mobile number

What is inaccessible information?

We will be completely open about the information we record about you with your consent.

We will not give you information about other people or about MyCalo

We will inform you if there is information we cannot share with you.

What else can you ask us?

In addition to your right to access the information we hold about you by making an access request to the concerned department, you also have the right to have the information modified, deleted, restrict processing, or object to processing. This may apply if you believe that the information we hold about you is not accurate, false, or incomplete. In these circumstances, you must contact us at [email protected].