ID MOBILE SA collects and saves information on the persons who fill in the data of the form intended for the Privilege Club of IDMOBILE. This means that we process your data or personal information and you have the right to know how we use that information, whether it is stored on a computer or on a server.

ID MOBILE SA is committed to protecting your privacy and securing the information we hold. To prevent unauthorized access or disclosure, we have put in place electronic procedures to safeguard and secure the information we collect from you, including your online data.


This Privacy Notice is supported by a Personal Information Consent Form that you may change at any time. Your consent to the processing of your personal information by ID MOBILE SA has normally been given by you by accepting our general conditions.

What can you ask us?

As a committed person with ID MOBILE SA or IDMOBILE, whether as a member, partner, customer or employee, you can ask us the following questions :
How do we use your information?

  • Who we pass them on to
  • How can you obtain a copy of the information we hold about you
  • How can you have corrected the information if it is incorrect.
  • How can you have deleted the information we hold about you

As partners, we will strive to:

  • not allow information to be used or seen by anyone who should not see it.
  • Provide you with a copy of your personal information if you request it within one month of the verification of your request.

Answer why we collect personal information about you?

We collect information to enable the IDMOBILE to communicate best with the Privilege Club so that members can enjoy the benefits or special offers.

The processing of this information is necessary to comply with the contractual obligations contracted when joining the IDMOBILE Privilege Club.

When you enter into a digital relationship with ID MOBILE SA, this includes your consent to ID MOBILE SA processing your information in accordance with this Privacy Policy. You have the right to refuse to provide such consent, but it should be noted that if you do not provide the required information, access to IDMOBILE privileges will not be available to you as ID MOBILE SA may not be able to fulfill the conditions for the provision of the services you desired. You also have the right to withdraw your consent to the processing of your personal data at any time and this can be done by submitting a request by email to legal(at)

We want to use your data so that IDMOBILE can send you information about opportunities or other exclusivities they think may be relevant for you.

What kind of information do we keep?

The type of information we keep includes:

  • Your first and last name
  • E-mail address (optional) and mobile phone number.
  • The choice of distribution channel (sms or whats app)
  • Demographic information such as postal code
  • Gender.

With whom do we share your information?

ID MOBILE SA shares your IDMOBILE Privilege Club data with IDMOBILE.

There may be occasions when we are legally required to share information with statutory agencies such as the police, local authorities or the courts. This may involve criminal or civil proceedings or fraud. Under these circumstances, information may be shared without your consent.

We will not share your information with other third parties unless your consent is given in advance.

We will not sell, distribute or disclose your personal information to third parties unless required by law.

How long do we keep your personal information?

We will retain your contact information upon your membership for a period of 3 years from receipt of the personal data completed on the website form.

How do we obtain a copy of the information we hold about you?

You have the right to request access to personal data to receive a copy of the information we hold about you. No payment is required, and we will provide you with the information within one month of receiving and verifying your application.

To request a copy of the information we hold about you, you will need to submit an information request and contact us at

You will need to provide:

  • Your full name and address followed by your mobile number.

What is inaccessible information?

We will be completely open about the information we store about you with your consent.

We will not give you information about other people or IDMOBILE

We will inform you if there is information we cannot share with you.

What else can you ask us?

In addition to your right to access the information we hold about you by requesting access from the relevant department, you also have the right to have the information amended, deleted, restricted or blocked. This may apply if you believe that the information we hold about you is inaccurate, false or incomplete. In these circumstances, you must contact us on

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